![]() Attaching the screenshot for your reference.ĪM Like 0 5,830 pkcable QA Team Leader VR Expert I read on one of those support articles that another option for upgrading the OS, was to take your device to an Apple store and have THEM do it. I even tried downloading some of the other In App Purchases like Word the error throws up again. Some websites suggested changing Apple ID passwords, clearing cache cookies rebooting. I believe the only way to update these apps is by updating the OS X but Im unable to update the OS X via Apple apps because of outdated apps may be. I did it again and this is where every time I get the error We could not complete your purchase: Unknown error. 06-26-2019 09:10 AM Like 0 2 bjigyasa Thank you for your reply. Could someone please guide how I can upgrade from 10.7.5 to 10.8 (without having any of the older os x under my App Store Purchase) so I can finally upgrade to the latest OS Many Thanks 06-26-2019 08:12 AM Like 0 5,830 pkcable QA Team Leader VR Expert Try this. Ive tried resetting passwords of AppStore Itunes, cleared cache cookies, restarting etc. However, I dont see any of the older os x in my App Store Purchases. I had done an internet recovery to reinstall the OS which was 10.7.5.
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